Sequential Solutions are Pre-opening
We focus on delivering pre-opening training for new
outlets that are due to open for the very first time.
We have significant experience of opening new brands/units
to standard and to budget.
The cost of delivering pre-opening training this way
is cheaper, better and faster than traditional methods
of new unit opening programmes. Typically pre-opening
training is completed on site, starting before the unit
opens and only finishing after the brand is successfully
Customer Service Training
In an increasingly competitive market it is vital that
the people on the front line not only represent your
brand competently and confidently, but also drive sales.
Our pre-opening customer service training programmes
cover how to make selling a part of every service contact.
Pre-opening training helps build customer satisfaction
and loyalty while increasing sales.
Participants in pre-opening training learn how to link
service and sales in order to provide total customer
satisfaction through complete solutions. The pre-opening
training helps embed a world-class customer service
culture within your team and organisation. This is an
exhilarating method of learning that examines the barriers
to world-class service.
Our customer service pre-opening training enables the
implementation of meaningful actions to achieve flawless
execution of your customer service delivery and strategy.
Enthuse your team with a method of customer service
pre-opening training earning that works time and time
Photo Centre Retail Training
In the fast paced world of consumer electronics it is
essential that your customer facing teams feel engaged
with your business and are able to compete and win.
Our pre-opening training takes time to ensure that
your team understand the product range, key attributes
of the brand, policies & procedures and how to take
every opportunity to sell. After all no one should ever
buy a new camera without being sold a memory card! We
deliver pre-opening for a wide range of high street
Working in a Café can be hard work and fun. Our
pre-opening training programmes focus on delivering
onsite pre-opening training for new cafes and restaurants
due to open for the very first time.
The pre-opening training starts before the unit opens
and only finishing after the café has been successfully
opened for business. We have significant experience
of pre-opening training for new restaurants and cafes.
We open them to standard and on budget.
Our pre-opening training programmes are designed to
ensure managers and staff are guided through the process
of opening a new café or restaurant in such a
way where they quickly become competent, confident and
able to operate the brand with flawless execution.
The cost of delivering training this way is cheaper,
better and faster than traditional methods of new unit
We are experts in ensuring that your teams are enabled
to operate at their peak whilst being fully conversant
with profit opportunities. Training covers waste reduction,
policies & procedures, customer obsession and operating
standards. The pre-opening training programmes are brand
specific. Over 4500 people have been trained using our
pre-opening training programmes with measurable success.
Optical Retail Training
Today's consumer expectations are growing increasingly
higher. Decisions on whether or not to make a purchase
are based on the overall consumer experience and not
just the merits of a specific product. Our pre-opening
training programmes coach your team members on how to
identify customer buying signals and how to make customers
feel elated with their new purchase.
The pre-opening training programmes take time to ensure
that retail staff fully understand the product range
including new and emerging trends. They also learn how
to improve sale profitability and increase eye appointments.
We have a significant expertise in pre-opening training
for high street branded optical retailers.
Jewellery Retail Training
Fashions change like the weather so our pre-opening
training programmes focus on sales, service and operating
standards to help keep the range forever fresh. All
pre-opening training programmes cover legislation, policies
and procedures, but above all we ensure that retail
staff recognise the key attributes of every product
enabling them to lever profitability and turnover.
We are the leading provider of pre-opening training
programmes for the jewellery sector.
Finding a qualified and experience baker is difficult
and expensive. Our pre-opening training bakery programmes
take inexperienced but willing employees and equips
them with the skills to operate a high volume bakery
to exacting standards.
Pre-opening training bakery programmes cover all aspects
of bakery ensuring that your teams can bake exquisite
products whilst minimising waste and maximising profitability.
Our pre-opening programmes are delivered on site.
We deliver two types of pre-opening training programmes
for bakery, one for a traditional scratch bakery and
one for a de-skilled bakery.
We are the leading provider of pre-opening training
for bakeries in the UK.
Counters, Hot Deli and Rotisserie Training
With such a potentially high-risk product range our
pre-opening training programmes focus on ensuring staff
operate safely and hygienically.
The pre-opening training programmes encompass policies
& procedures, product range, presentation and how
to engage the customer to win sales. Our pre-opening
training programmes are award winning with recognition
from the DTI and BII.
Food Service Training
73% of the reason customers return to a restaurant or
cafe is service! Creating a sustainable service culture
is vital to the success of every business. Our pre-opening
training programmes cover everything your team need
to know to be successful in today's dynamic and competitive
food service industry.
Our bespoke food service pre-opening training process
is designed to guide your team through each step of
the process, ensuring that your business opens to an
exacting standard. Our pre-opening training takes time
to ensure that the brand training enables your staff
to feel part of the brand
Pre-opening training programmes cover full brand briefings,
team inductions and brand orientation. Our pre-opening
training also covers full test runs, project management
and full operations training. We provided pre-opening
training for over 630 food service businesses.
For a complimentary assessment on how pre-opening training
can add value to your business contact us at email@example.com
or call us on 01235 438410. We hope
to talk with you soon.
”The most effective
training solution available”